Just connect your phone using WhatsApp Web, a USB cable or mobile hotspot to start chatting comfortably with customers from your computer! Using WhatsApp Business on a desktop gives all the benefits of the phone app along with larger screens, physical keyboards, and easy desktop productivity tools integration. Statistics: View useful metrics like most chatted customers, response times etc.Ĭatalog: Feature products/services in an easy-to-browse catalog shared with customers Conclusion Greetings Messages: Create auto-reply welcome messages to new conversations Quick Replies: Save pre-written responses to frequently asked questionsĬhat Tags: Categorize chats by priority, department etc for easy sorting WhatsApp Business has many useful features tailored for businesses:īusiness Profiles: Showcase important business info and credentials prominently Mention upfront delivery times or support hours so customers have right expectations when messaging.Set notifications and chat priority to Important Contacts so you never miss a message from VIP clients. ![]() Try using a secondary business number so you don’t have to share your personal number with every customer.Personalize greetings for frequent customers when they message you.Set up Quick Replies for common questions to save time responding to each customer manually.This gives a professional look to customers. Set up an appropriate Business Profile with details like products/services offered, business hours, address etc.If you are using WhatsApp Business for interacting with customers, keep these best practices in mind: Organize Conversations : It’s easier to keep track of different conversations by customer when using WhatsApp Business on a computer.Īnalyze Performance : Analyzing business performance like sales reports is easier on tools like Excel which you can access on a desktop. Multi-tasking : You can simultaneously chat with customers on WhatsApp Business while also using your other business software and tools on the desktop. Larger Screen : Allows you to chat comfortably and view messages on a bigger screen compared to the phone.Įasier Typing : With a physical keyboard and mouse, typing long messages to customers is much easier on a PC. There are a few benefits of using WhatsApp Business on your PC: Now you will be able use WhatsApp Business on the bigger screen for easier chatting and management!īenefits of Using WhatsApp Business on PC Open in a web browser to access WhatsApp Web using your phone’s internet.On the PC, connect to the internet using your phone’s hotspot.Turn on mobile hotspot on your phone and connect PC to it.You can also share your phone’s mobile data with your PC through mobile hotspot or tethering: You will then have access to content and apps like WhatsApp Business from your PC.Follow prompts to connect phone to app and allow data transfer.On PC, open Your Phone app for Android phones or iTunes for iPhones.Make sure USB debugging mode is enabled on Android. Connect your phone to PC using USB cable.Once connected, you can use WhatsApp Business through your computer’s browser just like on your phone!Īlternatively, you can connect your phone directly to your PC using a USB cable: Confirm the connection on your phone when prompted.Point your phone’s camera at the QR code scanner box that appears on the browser page on your computer.Tap the More Options button (3 dots at top right) then select WhatsApp Web. ![]() Open the WhatsApp Business app on your phone.The easiest way is to use WhatsApp Web which allows you to access your WhatsApp messages and accounts through a web browser on your computer. There are a few different ways you can do this. Once you have WhatsApp Business set up on your phone, you need to connect the phone to your PC. ![]() When you open WhatsApp Business for the first time on your phone, you will need to verify your business phone number. To use WhatsApp Business on a PC, you first need to download it on your phone from either the Google Play Store for Android phones or App Store for iPhones. This article explains how to use WhatsApp Business on a PC. WhatsApp Business can be used on a computer by connecting your phone to the computer. It has features to help businesses easily communicate with customers. WhatsApp Business is a version of WhatsApp made specifically for businesses.
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